That was challenging, since some ride elements made social distancing impossible. Jeffrey Greenberg-Education Images/Universal Images Group/Getty Images “As it turns out, some of those things that scared us the most turned out to be some of the things that our guests are most drawn to today.” “What we’ve taken away from this is to be a lot more courageous and braver about the decisions we’re making, to be really, really bullish on where we think we can take the guest experience,” says Josh D’Amaro, chairman of Disney parks, experiences, and products. Now, as officials relax more guidelines and vaccination rollouts continue, Disney’s getting ready for a broader reopening-and many of the elements that it was forced to make in the early days of the pandemic will continue to be a part of the park experience. And guests, it turned out, continued to be enchanted by the park. The feared hot-zone effects never happened. Would the popular park be a breeding ground for the virus? Would guests still feel the Disney magic with so many changes? It was a nerve-racking time for both the company and guests. And park capacity was limited to just 25%. Parades, fireworks, and character meet-and-greets were canceled. The reopening, on July 11, brought changes to the park.
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